Legal
Privacy Policy
Last updated: January 2025
At Nal Software, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a transaction, contact us for support, or communicate with us. This information may include:
• Name and contact information (email address, phone number)
• Payment information (processed securely through our payment partners)
• Transaction history and account activity
• Device information and usage data
• Communications you send to us
How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption at rest and in transit.
We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your information
• The right to data portability
• The right to opt out of certain data processing
• The right to withdraw consent
To exercise these rights, please contact us at privacy@nalsoftware.com.
Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. We use:
• Essential cookies required for the service to function
• Analytics cookies to understand how visitors use our platform
• Preference cookies to remember your settings
We do not sell your personal information to third parties.
Third-Party Services
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
We may also share information when required by law, to protect our rights, or in connection with a business transfer.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@nalsoftware.com
Address: Nal Software Ltd.